Information We Collect
We collect the following types of information:
- Information You Provide
- Account Information: Name, email address, phone number, business details, and payment information when creating an account.
- Customer Data: Information you input into the CRM, such as customer names, contact details, communication logs, and sales information.
- Automatically Collected Information
- Usage Data: Information about how you use the software, including pages accessed, time spent, and actions taken.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies
- We use cookies and similar technologies to improve your experience and analyze usage trendsC
How We Use Your Information
Tab ConWe use your information to:
- Provide, operate, and maintain the CRM software.
- Process transactions and manage your account.
- Improve and personalize the user experience.
- Communicate with you, including sending updates, support notifications, and promotional materials (with your consent).
- Ensure compliance with legal obligations and protect against fraud
Sharing Your Information
We do not sell your information. We may share it with third parties in the following circumstances :
- Service Providers
- Third-party vendors who assist in providing our services, such as cloud storage, analytics, and payment processors.
- Compliance and Legal Obligations
- To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Business Transfers
- In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.
Data Security
We implement robust security measures to protect your data, including :
- Data encryption (in transit and at rest).
- Regular security audits and penetration testing.
- Role-based access controls to limit unauthorized access.
While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we can delete or anonymize your data, subject to legal and contractual obligations.
Your Rights
Depending on your location, you may have the following rights :
- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Request a copy of your data in a portable format.
- File a complaint with a data protection authority.
To exercise your rights, contact us.
Third Party Links
Our software may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.
International Data Transfers
If you are located outside Indonesia, your data may be transferred and processed in Indonesia or other locations. We ensure such transfers comply with applicable data protection laws.
Children's Privacy
Our software is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through a notice in the software. Please review this policy periodically for updates.
